Privacy Policy

Last updated: 12/07/2025

Mailer123 ("the Service", "we", "us", or "our") is a professional bulk email marketing platform that enables users to send personalized emails, track engagement, and manage email campaigns. We are committed to protecting your privacy and ensuring transparent data handling.

1. What Data We Collect

• Account Information: We collect your name, email address, and company information when you create an account.
• Contact Lists: We store your email lists and contact information that you upload to our platform.
• Email Content: We store your email templates, campaigns, and content you create using our service.
• Tracking Data: We collect email opens, clicks, bounces, and unsubscribes to provide analytics and improve deliverability.
• Usage Data: We collect information about how you use our service, including login times, features used, and technical data.
• Payment Information: We collect billing information for paid accounts, processed securely through third-party payment processors.

2. How We Use Your Data

Your data is used exclusively for:

• Providing and maintaining our email marketing service
• Sending emails on your behalf to your contact lists
• Tracking email engagement and providing analytics
• Managing unsubscribes and maintaining compliance
• Improving our service and developing new features
• Providing customer support and technical assistance
• Processing payments and billing

3. Data Sharing and Third Parties

We are committed to protecting your data and do not sell your personal information. We may share data only in the following circumstances:

• Service Providers: We work with trusted third-party providers for email delivery, payment processing, and analytics.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Secure data centers with physical security measures
• Regular backups and disaster recovery procedures

5. User Control and Rights

You have the following rights regarding your data:

• Access: You can view and download your data at any time through your account dashboard.
• Correction: You can update or correct your information through your account settings.
• Deletion: You can request deletion of your account and data by contacting our support team.
• Portability: You can export your data in standard formats.
• Opt-out: You can opt out of marketing communications from us at any time.

6. International Data Transfers

Your data may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences and settings
• Analyze usage patterns and improve our service
• Provide personalized content and features

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or legal requirements even after account closure.

9. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such data collection, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.

11. Compliance

We comply with applicable data protection laws, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Indian Personal Data Protection Act
• CAN-SPAM Act